BEN Financials Application Upgraded

November 30, 2012 :: The BEN Financials Team

The BEN Financials application was upgraded on November 26, 2012. This upgrade was required in order to keep current with the latest vendor software and for back-end application support. Increased requirements for password security go into effect the first time a user's password expires after the upgrade. See the BEN Financials Passwords page at http://www.finance.upenn.edu/ben/benfin/security_access/passwords.shtml for more information.

The BEN Financials team is poised to support users during this transitional period. For help, use any of the following methods:

• Reference Materials--Reference materials have been updated and are available on the web at http://www.finance.upenn.edu/ftd/documentation.shtml (see the BEN Financials section)
• "Noted Differences" document--Highlights the key new features and changes of the upgraded system at http://www.finance.upenn.edu/ben/benhelps/R12_Noted_Differences_Final.html
• BEN Knows--Searchable knowledge base at http://www.finance.upenn.edu/benknows/
• Online Help--Users may enter a ticket via BEN Helps online support at http://BENHelps.finance.upenn.edu
• Help Line--Users may call the BEN Helps line at 6-HELP (215-746-4357)

For more information on BEN Financials, please visit the web site at https://benapps.isc-seo.upenn.edu/.