Many Networked Applications and Services Unavailable June 20

May 26, 2010 :: Information Systems & Computing

Beginning at 12:01 a.m. on Sunday, June 20, many critical University applications and services will be unavailable when the University Data Center goes off-line for preventive maintenance of electrical systems. The outage is expected to last for about twelve hours, until noon on Sunday.

Widely used applications and services that will be unavailable include BEN applications, PennERA applications, voicemail for traditional analog phones, Blackboard course management, the Franklin catalog, and the applications accessible through U@Penn and the student portal. Please see www.upenn.edu/computing/june-outage/ for a list of affected applications and services.

Important services that will remain available in most locations include the central web service (www.upenn.edu), central e-mail services (Exchange and Zimbra), wireless services (AirPennNet and AirPennNet-Guest), regular wired PennNet, PennNet Phone, PennNet Phone voicemail, and traditional analog phone services. These services will NOT, however, be available in the following buildings affected by the electrical outage: 3401 Walnut (including the shops), Van Pelt-Dietrich Library Center, Annenberg Center, Annenberg School, Franklin Building, Franklin Annex, 3615 Locust Walk, and the Jaffe Building.

We regret any inconvenience the outage may cause; there is, unfortunately, no “right” time for everyone. If you have questions or concerns about the outage, please contact your Local Support Provider (LSP). If you don’t know who your LSP is, please see www.upenn.edu/computing/view/support/.